Frequently Asked Questions

We are following all the guidelines that the CDC have set in place. Our calendar will be open as of July 2021. We promise to do our part in staying healthy and safe. All of our picnic items are sanitized and cleaned before and after every picnic.

We ask that you book 1 month in advance to help us save your date and the picnic decor. However, we do understand that fun plans come up last minute, so you can book up to 14 days prior to your picnic. If you are needing something sooner, don’t worry just reach out to us for availability.

We have made the booking process so simple! Head over to our packages page for our 4 easy steps or the booking page to submit a request.

You can book your picnic between Tuesday to Sunday from 10 am - 7 pm (with the time exception of the Movie Night package). We do need an hour to set up and an hour to tear down (depending on the package and location you choose). If you need more time to enjoy, you can always add additional hours! ​

Absolutely! Your date is what you want to lock in ASAP as they get booked up quickly. Fill out the form on the booking page with the details you have so far. We will send you the invoice so you can pay your reservation deposit and we can hold that day for you.

Absolutely! We have partnered with La tabla for a wonderful grazing experience. Let us know the vision for your party and we can send you the options they can provide for our clients. They can accommodate small to large gatherings from individual boxes to stunning table spreads. Quality is their highest priority.

Our office is based in Apopka but we serve Orlando and surrounding areas. Delivery is free within a 15-mile radius from Apopka. Any location outside of 15 miles from Apopka will have a travel fee based on your zone. ​

We will include a refundable damage deposit on your invoice, the amount of which will be determined by the package you choose. We will refund your deposit 48hrs after we collect the items barring no damages or lost items (including, but limited to, instances that require professional cleaning.)

Once we have finalized the details of your picnic, we will send you the invoice. We will hold your date for 8 hours at which time a 50% non-refundable reservation deposit will be due. You can make payments by Zelle or PayPal (5% fee.) 10 days before your picnic we will send a second invoice for payment of the remaining balance.

We get it, things happen. Although all amounts paid are non-refundable, you can reschedule (please see the next question for the rescheduling policy). If you do not want to re-schedule, you can simply cancel your event completely (no refunds).

Yes! You can reschedule within 2 months from the original event date. All amounts paid can be used as a credit later on. Please remember that we cannot guarantee the date or item availability. If we need to reschedule due to weather conditions, we allow cancellation 72 hours prior to the event. Otherwise, standard deposit policies apply (create the standard deposit policy)

We live in the Sunshine State but as you know sunshine is not always guaranteed! We strongly advise you to have a pre-selected backup location, where we can still continue the event as planned.

Yes! You have until 10 days before your event to make any changes to your guest count and package details. Some limitations apply.

Please reach out to us immediately and do not leave your picnic unattended. We can be reached at 321-506-6640.

Orlando, Winter Park, Altamonte Springs, Longwood, Apopka, Mount Dora, Winter Garden. ​

Some locations do require permits depending on the size of the event. In many cases, a permit is not required. If a permit is required, we will let you know and plan from there. Permits can range from $50 to $250, but in most cases the permit applies to larger events and weddings. ​

Definitely! Feel free to bring your own food with you and don’t worry about the clean up we’ve got you covered.

We will send you a text with a pin drop location and panoramic photos of the area one hour prior to the event start time. We will also greet you upon arrival and help guide you to the picnic location.

If you would like to leave earlier than the arranged time, please provide us a 30 min notice via phone call or text. You are responsible for the picnic items until we are able to return and pack up.